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Privacy Policy

Appointments & Walk-Ins

We recommend booking in advance to secure your preferred time, but walk-ins are always welcome based on availability. Call us to book your appointment and ensure the best service time for you.

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Cancellations & No-Shows
If you need to cancel or reschedule, please get in touch with us at least 1 hour before your appointment.

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Late Arrivals
Clients arriving more than 20 minutes late may need to reschedule or accept a shortened service. Please call ahead if you're running behind.

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Refund Policy
We do not offer refunds on services. If you're unsatisfied, let us know within 72 hours, and we’ll do our best to resolve the issue. After 4 days, we are unable to offer free adjustments or fixes.

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Hygiene & Safety
Your health is our priority. All tools and stations are properly sanitized between clients for a safe and clean experience. For eyelash extension services, clients will be required to complete a brief health and consent form before the treatment begins.

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Gift Cards
Gift cards are non-refundable and cannot be exchanged for cash. They never expire and can be used toward any service or product.

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538 Davie St, Yaletown, Vancouver, BC, Canada V6B 1E6

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